Return Policy

Last Updated: 02-12-2024

At Tasks Proflujo, we are committed to ensuring customer satisfaction with our Task Management System. This Return Policy outlines the terms under which refunds or cancellations may be requested. By using our services, you agree to adhere to the terms stated below.

1. Subscription Cancellation and Refund Eligibility

We provide subscriptions to our Task Management System on a monthly, quarterly, or annual basis. Refunds and cancellations will be handled as follows:

1.1 Paid Subscriptions

Refund requests are subject to the following conditions:

• Monthly Subscriptions:

  Refunds are not available for monthly subscriptions once payment is processed. However, you may cancel your subscription at any time to prevent further charges.

• Quarterly/Annual Subscriptions:

  Refunds are available within 14 days of payment if the service has not been used extensively. A pro-rata refund will be processed, deducting any used period and applicable administrative fees.

1.2 No Refund for Services Already Rendered

Refunds will not be granted if:

• Significant usage of the system features is identified.
• The request is made after 14 days from the payment date.

2. Subscription Cancellation Process

To cancel your subscription, you must contact our support team via email. Follow these steps:

• Write an email to contact@proflujo.com
• Include the following details
  • Your name
  • Registered email address
  • Subscription plan details
  • Reason for cancellation

Once we receive your cancellation request, our support team will process it within 3 – 5 business days. You will receive a confirmation email upon successful cancellation.

3. Refund Request Process

If you believe you qualify for a refund, submit a request by contacting our support team at contact@proflujo.com within the eligible time frame. Include the following details:

• Your name
• Registered email address
• Subscription plan details
• Reason for requesting a refund

Refund requests are processed within 7 – 10 business days upon approval. Refunds are credited back to the original payment method used at the time of purchase.

4. Changes to the Return Policy

Proflujo Technology Pvt. Ltd. reserves the right to modify this Return Policy at any time without prior notice. Changes will be posted on this page, and the "Last Updated" date will reflect the revision date. Continued use of our service after changes signifies your acceptance of the updated terms.

Contact Us

Proflujo Technology Pvt. Ltd.

Tasks Proflujo
A5 First Floor, 4th Main Road,
Sidco Industrial Estate, Villivakkam,
Chennai - 600049
Tamilnadu, India

Mail: contact@proflujo.com